Cambridge HVAC Pros ("we," "us," or "our"): when you share your details with a local home comfort company, you deserve to know exactly where they go. This document answers that question for our website visitors: what information we request, how it supports our services, and the practices that guard it along the way.
Details You Provide
Personal information reaches us mainly through the forms you complete. A typical request includes your name, a phone number where you can be reached, an email address, the address of the home requiring service, and a brief note describing the issue or project. Nothing on this site collects personal data without your input.
Ways Your Information Is Used
Think of your information as the working file for your request. It travels only along the path of the job: answering your initial message, producing a written estimate, scheduling the appointment, completing the service, and closing the loop with any follow-up communication the situation calls for.
How We Protect Your Information
Security here means steady, everyday care rather than grand promises. Access to customer information is restricted to staff who need it for their work, records are kept only as long as they serve a legitimate business or legal purpose, and no personal information is ever sold or rented to anyone.
Cookies on This Website
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
Measuring Website Usage
Measurement on this website stays modest and anonymous. When analytics are collected, they capture general activity such as how often a page is viewed and for roughly how long, all pooled together so no single person stands out. These summaries guide small improvements to content and layout, nothing more.
Access, Correction, and Deletion
Prefer not to hear from us again, or want to see exactly what we have stored? Either is easy to arrange. Write to us using the information below to request a copy of your details, fix an error, have your information deleted, or withdraw from any further communication. We act on these requests promptly.
Contact Us
For anything related to your privacy, from a quick question to a formal request concerning your records, the fastest route is a direct message to our office, and the details you need to do so are right here:
Cambridge HVAC Pros
Email: contact@cambridgehvacpros.ca
Cambridge, ON